Contact Straptastic

Whether you have a question about an order, need assistance with a chandelier, pendant light, wall light, or another lighting product, or simply need help finding the right information, you can reach Straptastic by email.

We aim to provide clear, attentive assistance and respond to inquiries within 48 business hours.

Contact & Business Information

Store Name: Straptastic
Operating Address: 1392 Lorong Nipah 5, Pandamaran, 42000 Port Klang, Selangor, Malaysia
Contact Email: info@straptastic.co
Operating Hours: 9:00 AM–6:00 PM (GMT+8)
Business Days: Monday–Friday
Response Time: Within 48 business hours

Returns

If you need to request a return, please contact us at info@straptastic.co before sending your item. We will review your request and, if approved, provide the applicable return instructions.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.