Website Disclaimer

The information provided on Straptastic is intended to help customers understand our lighting products, store policies, and shopping process. We aim to present information in a clear and useful way so customers can make informed purchasing decisions.

Product Information

Straptastic offers lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.

Before purchasing a product, please review the information presented on the applicable product page and consider whether the product is appropriate for your intended use.

Website content should not be interpreted as professional electrical, engineering, installation, or other specialized advice. Product installation and use should follow the instructions applicable to the product and any relevant requirements for your location. Where professional assistance is appropriate, customers should consult a suitably qualified professional.

Store Policies

Information relating to shipping, returns, refunds, exchanges, cancellations, and payments is governed by the applicable Straptastic policy.

Key store terms include:

  • Selling Region: United States
  • Transaction Currency: USD
  • Standard Shipping: Free
  • Estimated Delivery Time: 16–35 business days
  • Return Window: 30 days from delivery
  • Exchanges: Available for eligible products
  • Cancellations: Available before shipment

Please review the relevant policy before completing your purchase if you have questions about these terms.

Returns

Customers must request and receive approval before sending a product back.

The Operating Address shown below is provided for business identification and transparency. It is not automatically a Return Address.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

Questions

If you have questions about a product, order, or Straptastic policy, please contact us at info@straptastic.co.

We aim to respond within 48 business hours.

Contact & Business Information

Store Name: Straptastic
Operating Address: 1392 Lorong Nipah 5, Pandamaran, 42000 Port Klang, Selangor, Malaysia
Contact Email: info@straptastic.co
Operating Hours: 9:00 AM–6:00 PM (GMT+8)